{"product_id":"assessment-kit-sircccs002-provide-and-promote-services-to-pharmacy-customers","title":"Assessment Kit-SIRCCCS002 Provide and promote services to pharmacy customers","description":"\u003ch2\u003eSIRCCCS002 Provide and promote services to pharmacy customers\u003c\/h2\u003e\n\u003cp\u003eOrganise assessment delivery for SIRCCCS002 with an Assessment Kit that brings student tasks, assessor guidance and mapping into one resource format. Connect pharmacy customer service with the range of services available, helping learners identify customer needs, explain suitable services and work within the pharmacy's service procedures.\u003c\/p\u003e\n\u003ch3\u003eUnit focus\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eCommunicate with internal and external customers.\u003c\/li\u003e\n\u003cli\u003eProvide service to customers.\u003c\/li\u003e\n\u003cli\u003eEnhance and promote services.\u003c\/li\u003e\n\u003cli\u003eRespond to behaviours of concern.\u003c\/li\u003e\n\u003cli\u003eRespond to customer complaints.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat is included\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eStudent assessment pack\u003c\/li\u003e\n\u003cli\u003eTrainer assessment pack \/ marking guide\u003c\/li\u003e\n\u003cli\u003eUnit mapping\u003c\/li\u003e\n\u003cli\u003eAssessment record tools\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis assessment format focuses on assessment tools and assessor support. Select Learner Resources or the Learning and Assessment Kit if you also require the teaching and learning components.\u003c\/p\u003e\n\u003ch3\u003eEditable resources and RTO licence\u003c\/h3\u003e\n\u003cp\u003eSupplied in editable Microsoft Office formats appropriate to the resource type. Customise the materials for your RTO and learner cohort within CAQA's licence terms. The licence permits unlimited learner use within the purchasing RTO. Materials must not be shared with another entity.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"\/pages\/licence-agreement\"\u003eRead the licence and update terms\u003c\/a\u003e or \u003ca href=\"\/pages\/sample\"\u003erequest a sample\u003c\/a\u003e before choosing your resource format.\u003c\/p\u003e\n\u003cp\u003eUnit reference: \u003ca href=\"https:\/\/training.gov.au\/training\/details\/SIRCCCS002\/unitdetails\"\u003eSIRCCCS002 Provide and promote services to pharmacy customers on training.gov.au\u003c\/a\u003e.\u003c\/p\u003e","brand":"CAQA Resources","offers":[{"title":"Default Title","offer_id":49901285998830,"sku":"CAQA-SIRCCCS002-AK","price":227.5,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0514\/9605\/9035\/files\/Assessment-Kit_1a52c9f6-7443-4ae3-8214-bc58007fed15.jpg?v=1716991981","url":"https:\/\/caqaresources.com.au\/products\/assessment-kit-sircccs002-provide-and-promote-services-to-pharmacy-customers","provider":"CAQA Resources","version":"1.0","type":"link"}