Leadership

Michelle Newman Managing Director
Michelle Newman Managing Director

Senior VET executive with 30+ years of sector leadership across Australia and internationally. Leads business operations, consultants and resource instructional designers across CAQA Groups and Career Calling International. ISO auditor and Lean Six Sigma Green Belt.

View full profile

Anna Haranas Former General Manager, LLND Expert & Quality Assurance Consultant
Anna Haranas Former General Manager, LLND Expert & Quality Assurance Consultant

CAQA's language, literacy, numeracy and digital literacy (LLND) expert. 35+ years of cross-industry leadership, certified across six ISO management system standards, Lean Six Sigma Green Belt. Develops the LLND kits and review tools used across the sector.

View full profile

Sukh Sandhu Executive Director
Sukh Sandhu Executive Director

One of Australia's most experienced voices in VET, higher education, compliance, governance and risk. 30+ years across RTOs, TAFEs and universities, thousands of audits, former Business Systems Project Official for the national VET regulator, Forbes Business Council member, UN Representative and Speaker, ISO auditor, 10x Master's and LLM.

View full profile

Stuart Newman Director of Strategic Growth & Partnerships
Stuart Newman Director of Strategic Growth & Partnerships

The national face of CAQA's partnerships. 30+ years of senior customer and operations leadership across utilities, hospitality, retail and real estate, building relationships with RTOs, TAFEs, universities and government agencies nationwide.

View full profile

Raj Kiran Kaur Chief Operating and Financial Officer (COFO)
Raj Kiran Kaur Chief Operating and Financial Officer (COFO)

Leads CAQA's operations and financial management, ensuring every engagement is resourced, governed and delivered to plan across the CAQA Groups.

View full profile

Nadia Spain Senior Principal Consultant
Nadia Spain Senior Principal Consultant

Senior principal consultant bridging regulatory requirements and high-quality delivery across VET and higher education, translating ASQA and TEQSA standards into practical, student-centred quality systems.

View full profile

Rishabh Arora Senior Compliance Officer & Team Leader
Rishabh Arora Senior Compliance Officer & Team Leader

Works the full compliance lifecycle: gap analysis, internal audits, policy development, TAS review and ASQA/TEQSA audit readiness.

View full profile

Harneet Randhawa Administration Manager
Harneet Randhawa Administration Manager

Administration manager at Career Calling International, coordinating day to day client service.

View full profile

Gurshaan Sandhu Senior Administrative Officer
Gurshaan Sandhu Senior Administrative Officer

Administrative officer supporting engagements across Career Calling International.

View full profile

Aman Plaha Senior Manager, Information Systems
Aman Plaha Senior Manager, Information Systems

Architects CAQA's information systems: infrastructure, security and the platforms behind our client work.

View full profile

Rukman Sangha Manager, CAQA Systems
Rukman Sangha Manager, CAQA Systems

Coordinates CAQA Systems: the platforms and processes behind every engagement.

View full profile

Arit Mangal Quality Assurance and Compliance Expert
Arit Mangal Quality Assurance and Compliance Expert

Quality assurance and compliance specialist across audits, rectifications and the 2025 Standards.

View full profile

Chanpreet Singh CAQA and CAQA Resources Manager
Chanpreet Singh CAQA and CAQA Resources Manager

Manages CAQA and CAQA Resources operations, keeping Australia's largest resource library running.

View full profile

Harpreet Randhawa Manager, International Business Relations, CAQA International
Harpreet Randhawa Manager, International Business Relations, CAQA International

Manages CAQA's international business relations and cross-border education partnerships.

View full profile

Consultants

Iqbal Hossain Administrative Officer
Iqbal Hossain Administrative Officer

Administrative operations, document control, data quality and reporting, working remotely with the Australian team.

View full profile

Jissimran Sandhu Administrative Officer
Jissimran Sandhu Administrative Officer

Administrative officer supporting day-to-day operations and client service across Career Calling International.

Vijay Patel Senior Manager, Online Media Solutions / CAQA Digital
Vijay Patel Senior Manager, Online Media Solutions / CAQA Digital

Leads digital media, web presence and creative production across CAQA Digital and Online Media Solutions.

View full profile

Dewan Gurung Instructional Designer and Resource Writer
Dewan Gurung Instructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

View full profile

Rebecca Reynolds Instructional Designer and Resource Writer
Rebecca Reynolds Instructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

View full profile

Heera Moga Instructional Designer and Resource Writer
Heera Moga Instructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

View full profile

Amit Sharma Instructional Designer and Resource Writer
Amit Sharma Instructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

View full profile

Ahsan Iqbal Instructional Designer and Resource Writer
Ahsan Iqbal Instructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

View full profile

Purushottam Niraula Instructional Designer and Resource Writer
Purushottam Niraula Instructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

View full profile

Marilou Bagon Instructional Designer and Resource Writer
Marilou Bagon Instructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

View full profile

Caitlin O'Connel Instructional Designer and Resource Writer
Caitlin O'Connel Instructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

View full profile

Ranu James Instructional Designer, Resource Writer and Cultural Practitioner
Ranu James Instructional Designer, Resource Writer and Cultural Practitioner

Instructional designer, resource writer and cultural practitioner, bringing cultural safety and authenticity to learning resources.

View full profile

Nicole Talarico Instructional Designer and Resource Writer
Nicole Talarico Instructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

View full profile

Suzanne Martin Instructional Designer and Resource Writer
Suzanne Martin Instructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

View full profile

Gourav Sharma Instructional Designer and Resource Writer
Gourav Sharma Instructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

View full profile

Ashish Pathania Instructional Designer and Resource Writer
Ashish Pathania Instructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

View full profile

Steve Sutherland-Tomey Instructional Designer and Resource Writer
Steve Sutherland-Tomey Instructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

View full profile

Mandeep Chahil Independent Contractor and Instructional Designer
Mandeep Chahil Independent Contractor and Instructional Designer

Independent contractor and instructional designer supporting the CAQA resource library.

Jasmeet Chahal RPL Coordinator
Jasmeet Chahal RPL Coordinator

Coordinates recognition of prior learning programs and evidence frameworks.

View full profile

Ashish Silwal Website and Software Designer and Developer, Career Calling International and Online Media Solutions
Ashish Silwal Website and Software Designer and Developer, Career Calling International and Online Media Solutions

Designs and develops websites and software across Career Calling International and OMS.

View full profile

Abishek Timsina Business and Data Analyst
Abishek Timsina Business and Data Analyst

Business and data analyst, turning provider data into information managers can act on.

View full profile

Patrick Satapara (Pratik) Senior Business Systems Project Officer / Business Analyst
Patrick Satapara (Pratik) Senior Business Systems Project Officer / Business Analyst

Designs and delivers the business systems behind compliant, efficient training organisations: from data and reporting frameworks to process automation and regulatory alignment.

Pooja Tejashbhai Siddhapura Business Systems Project Officer
Pooja Tejashbhai Siddhapura Business Systems Project Officer

Business systems project officer supporting client implementations and reporting.

Sujain Goyal CAQA Artificial Intelligence and Virtual Reality Coordinator
Sujain Goyal CAQA Artificial Intelligence and Virtual Reality Coordinator

Coordinates CAQA's artificial intelligence and virtual reality initiatives, from AI governance to immersive learning.

View full profile

Mani Bath CAQA Cybersecurity Expert
Mani Bath CAQA Cybersecurity Expert

Cyber security specialist, protecting providers' student data, systems and continuity.

View full profile

Sujita Mahajan Graphic Designer, Online Media Solutions and CAQA Digital
Sujita Mahajan Graphic Designer, Online Media Solutions and CAQA Digital

Graphic designer across Online Media Solutions and CAQA Digital.

View full profile

Sahiba Administrative Officer, Data Analysis and Reporting
Sahiba Administrative Officer, Data Analysis and Reporting

Administrative officer specialising in data analysis and reporting.

View full profile

Sibtain Jan Administrative Officer, Data Analysis and Reporting
Sibtain Jan Administrative Officer, Data Analysis and Reporting

Administrative officer specialising in data analysis and reporting.

View full profile

Nia Kessler Coordinator, Commonwealth School of Languages (CSOL)
Nia Kessler Coordinator, Commonwealth School of Languages (CSOL)

Coordinates the Commonwealth School of Languages (CSOL).

View full profile

Avneet Bhinder Receptionist and Customer Service Officer
Avneet Bhinder Receptionist and Customer Service Officer

First point of contact for reception and customer service across the CAQA Groups.

View full profile