Yes, we can confirm our resources are the most up-to-date as we regularly monitor training package updates. This means we are first to market with RTO training materials and assessment tools that support changes to a unit of competency.

Yes, you can customise them to meet the needs of your learner cohort and delivery mode. The training resources are provided in Microsoft Office files. All our resources are provided as unlocked copies.

Yes. In the case of learners subject to specific legislation or industry-specific information, you will have to adapt the training and assessment resources, but the materials are provided in an easy-to-edit format and are flexible enough to be adapted to the needs of your RTO and learners.

The meaning of "compliance" varies depending on the interpretations, expectations, and opinions of each auditor that we have experienced when auditing RTOs.

Providing compliance guarantees is impossible for us. In terms of quality, we can control what goes into our training resources. Whenever there is an issue with our assessment tools, we offer rectification assistance.

Our license agreements provide more information about this guarantee.

As part of our development process, we follow industry best practices and perform several quality assurance steps (such as multiple rounds of validation and Subject Matter Expert consultation) to ensure that the resource is of the highest quality possible. Based on personal and client feedback, we have continually refined our assessment processes over the past decade. In addition, our materials are extensively mapped to the requirements of the units.