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OUR RESOURCE DEVELOPMENT PROCESS

From industry knowledge
to practical teaching tools.

A considered development process connects the training requirements, the learning experience and the evidence an assessor needs.

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Learning and assessment resources prepared for quality review
Australian owned & operated · Serving education worldwide
CAQA resource development process overview

FROM BRIEF TO RELEASE

The work behind every resource.

Our instructional designers work with subject matter experts and compliance specialists. Development, preliminary validation, presentation and final review are connected stages, with feedback used to refine the materials before release.

Understand the requirements

We review the training product, its intended level and the skills and knowledge it describes. The brief considers the relationship between learning, assessment and the context in which the resource will be used.

Write with subject matter expertise

Experienced instructional designers develop the content in consultation with subject matter experts. Explanations, workplace examples and activities are written to help educators connect the required knowledge with practical application.

Review and pre-validate

Compliance specialists review the training and assessment materials before release. This stage considers task instructions, benchmark guidance, mapping and the coverage of requirements across the resource.

Design for everyday use

Materials are formatted using our resource templates and style guide. Clear headings, consistent layouts and organised sections help trainers, assessors and learners find the information they need.

Complete the final quality review

The formatted resource goes through a further quality and compliance check. We review content and presentation together so changes made during production remain consistent across the materials.

Register, release and support

Resources are recorded in our copyright register and made available to clients. Product listings explain the supplied components and formats; our team supports selection, resource questions and eligible updates.

Collaborative work on resource development

QUALITY IN CONTEXT

A reviewed resource.
A prepared teaching team.

CAQA Resources issues pre-validation certificates as the resource developer to confirm that the supplied product is quality assured. Your team then brings the resource into its own delivery setting: selecting examples, arranging facilities and equipment, preparing assessors and reviewing suitability for the cohort.

Use the supplied mapping and instructions as part of that review. Record your contextualisation decisions so trainers and assessors can work from the same approved version.

Our quality assurance and support

DELIVERY POSSIBILITIES

Explore the right learning experience.

Our wider network of CAQA specialists and partner businesses can help you explore different delivery approaches. Start with the learning objective, the people using the resource and the practical setting—not the technology alone.

Flipped classrooms

Move selected reading or activities ahead of the session, then use facilitated time for discussion, practice and feedback. A clear connection between preparation and classroom work helps make this approach useful.

Virtual and augmented reality

Discuss immersive scenarios where a visual or simulated experience could support understanding and practice. The scope, technology, accessibility and development work are considered for your proposed project.

Digital and blended delivery

Combine document-based resources with SCORM or interactive experiences suited to your learning management system. Review compatibility and the delivery workflow with a sample before implementation.

Explore digital learning

ONGOING RESOURCE CARE

Support continues after purchase.

Once a product is purchased, CAQA provides free updates until the resource is superseded and deemed equivalent. This lifetime update entitlement includes SCORM resources.

Keep a resource register

Record the product code, supplied version, purchase reference and the locations where your team uses the materials. This makes changes easier to assess and implement.

Managing resource versions

Bring us your feedback

Tell us which resource and section you are reviewing, what you found and how you use it. Specific feedback helps our team investigate and respond to your question.

Contact resource support

HERE FOR YOUR ORGANISATION

Planning a resource development project?

Share the training product, delivery setting, required formats and timeframe. We can discuss existing resources and the scope of any additional development.

Talk to the CAQA team