Understand the requirements
We review the training product, its intended level and the skills and knowledge it describes. The brief considers the relationship between learning, assessment and the context in which the resource will be used.
The Largest VET Resources Provider WorldwideOUR RESOURCE DEVELOPMENT PROCESS
A considered development process connects the training requirements, the learning experience and the evidence an assessor needs.
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FROM BRIEF TO RELEASE
Our instructional designers work with subject matter experts and compliance specialists. Development, preliminary validation, presentation and final review are connected stages, with feedback used to refine the materials before release.
We review the training product, its intended level and the skills and knowledge it describes. The brief considers the relationship between learning, assessment and the context in which the resource will be used.
Experienced instructional designers develop the content in consultation with subject matter experts. Explanations, workplace examples and activities are written to help educators connect the required knowledge with practical application.
Compliance specialists review the training and assessment materials before release. This stage considers task instructions, benchmark guidance, mapping and the coverage of requirements across the resource.
Materials are formatted using our resource templates and style guide. Clear headings, consistent layouts and organised sections help trainers, assessors and learners find the information they need.
The formatted resource goes through a further quality and compliance check. We review content and presentation together so changes made during production remain consistent across the materials.
Resources are recorded in our copyright register and made available to clients. Product listings explain the supplied components and formats; our team supports selection, resource questions and eligible updates.

QUALITY IN CONTEXT
CAQA Resources issues pre-validation certificates as the resource developer to confirm that the supplied product is quality assured. Your team then brings the resource into its own delivery setting: selecting examples, arranging facilities and equipment, preparing assessors and reviewing suitability for the cohort.
Use the supplied mapping and instructions as part of that review. Record your contextualisation decisions so trainers and assessors can work from the same approved version.
Our quality assurance and supportDELIVERY POSSIBILITIES
Our wider network of CAQA specialists and partner businesses can help you explore different delivery approaches. Start with the learning objective, the people using the resource and the practical setting—not the technology alone.
Move selected reading or activities ahead of the session, then use facilitated time for discussion, practice and feedback. A clear connection between preparation and classroom work helps make this approach useful.
Discuss immersive scenarios where a visual or simulated experience could support understanding and practice. The scope, technology, accessibility and development work are considered for your proposed project.
Combine document-based resources with SCORM or interactive experiences suited to your learning management system. Review compatibility and the delivery workflow with a sample before implementation.
Explore digital learningONGOING RESOURCE CARE
Once a product is purchased, CAQA provides free updates until the resource is superseded and deemed equivalent. This lifetime update entitlement includes SCORM resources.
Record the product code, supplied version, purchase reference and the locations where your team uses the materials. This makes changes easier to assess and implement.
Managing resource versionsTell us which resource and section you are reviewing, what you found and how you use it. Specific feedback helps our team investigate and respond to your question.
Contact resource supportHERE FOR YOUR ORGANISATION
Share the training product, delivery setting, required formats and timeframe. We can discuss existing resources and the scope of any additional development.
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