Case published 2022-12-12
Validation at scale
The brief
An RTO needed more than 1,000 units of competency validated within nine months.
Our approach
A team of 72 experts, led by Sukh Sandhu, brought together provider staff, CAQA consultants, validators and subject matter experts.
Reported outcome
The validation was completed within the agreed timeframe, with practical changes to the assessment resources.
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The original case study
CAQA is a specialist consultancy that provides quality assurance services to registered training organisations (RTOs) throughout Australia. This case study focuses on how CAQA assisted one RTO in undertaking the validation of more than 1000 units of competency within a nine months period.
This RTO was facing a daunting task – the validation of 1000 plus units of competency, a process that requires sufficient time and resources in order to ensure compliance with the standards for Registered Training Organisations (SRTOs). CAQA assisted by developing efficient and effective validation planning and implementing processes. CAQA used training staff members of the training organisation, and consultants of CAQA and also recruited a number of subject matter experts and validators. The lead validator was Sukh Sandhu, and he managed a team of 72 experts.
Through this approach, CAQA successfully helped the RTO validate their 1000 plus units of competency according to RTO standards within the timeframe agreed. In addition, their guidance ensured that the changes made were both practical and effective in terms of improving quality outcomes for students.
