CAQA Resources' Approach to Developing Assessment and Learner Resources

CAQA Resources' Approach to Developing Assessment and Learner Resources


CAQA Resources has carved a niche for itself in the field of instructional resource development, largely owing to its rigorous process that ensures the highest quality. This process involves a collaboration between experienced instructional designers, subject matter experts, and compliance specialists. Below, we unpack each step of our resource development process.

Engaging Expertise

We initiate our process by collaborating with instructional designers who possess both high qualifications and extensive industry experience. These designers consult with subject matter experts to craft materials that are not only academically rigorous but also aligned with the latest industry standards and curriculum changes.


Before our training and assessment resources reach you, they undergo a preliminary validation process. Our compliance specialists, who bring in over 20 years of validation experience, assess each material to ensure they meet regulatory and quality standards.

Formatting and Templating

All resources are then structured and styled according to our most recent style guide, ensuring uniformity and readability.

Final Checks

Finally, our compliance experts conduct a last round of quality and compliance checks to verify the integrity of the materials.


Once verified, these materials are uploaded to our website, registered in our copyright register, and then distributed to our clients.


1. What is the purpose of due-diligence audits?

Due-diligence audits serve to evaluate the quality, compliance, and effectiveness of training and assessment resources. They ensure that the materials are in line with educational standards and regulations.

2. When should a due-diligence audit be conducted?

A due-diligence audit should be conducted both before the release of new materials and periodically thereafter. This ensures continuous quality and compliance with evolving educational standards.

3. What are the benefits of conducting due-diligence audits?

Due-diligence audits offer several benefits:

  • They validate the quality and effectiveness of materials.
  • They confirm alignment with current educational and industry standards.
  • They identify areas for improvement, thereby aiding in continuous enhancement.

4. Who should conduct a due-diligence audit?

Ideally, an experienced compliance specialist or a qualified external auditor should conduct the due-diligence audit to ensure an unbiased and thorough assessment.

5. What areas should be covered in a due-diligence audit?

Areas to be covered include:

  • Alignment with educational standards
  • Quality of content
  • Compliance with regulatory requirements
  • Effectiveness in achieving educational objectives

Suggested Read: The learner guide and presentations should not be the only source of answers for your students'

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Sukh Sandhu

Executive Director

Sukh has been working in the VET and Higher Education Industry for over 25 years. In this time, he has held several roles with RTO's and Higher Education Providers (HEP) including CEO roles for International Colleges and National Compliance and Quality Assurance Manager roles for several RTO's, TAFE's and Universities. Sukh has also worked for the Australian Skills Quality Authority (ASQA) as a Business Systems Project Official. Sukh is a Canadian permanent resident and Australian citizen.

Sukh has had extensive project management experience in risk management, compliance, administration and as a training consultant. He has extensive knowledge in government compliance standards and has participated in nearly one hundred audits across Australia and provided consultancy advice regarding ASQA/VRQA, TEQSA, ACPET, DET-HESG, VQF/Higher Education, ELICOS, NEAS, ANMAC, AHPRA, CRICOS, ESOS and ISO.

Sukh is a member of several independent professional organisations and government bodies including, ACPET, VELG, ACS, AITD, MARA, MIA, ISANA, APEX, IEEE, The Internet Society (Global Member), AISIP, IAMOT, ACM, OISV, APACALL, IWA, Eta Kappa Nu, EDSIG and several others.

Sukh's qualifications include two MBAs, three masters in IT and systems, a Graduate diploma of management learning, Diploma in training design and development, Diploma in vocational education training, Diploma of work, health and safety, Diploma of Quality Auditing, Advanced diploma of management, Advanced diploma in marketing, human resources, information technology, and a number of other courses and qualifications. He has been working as a lecturer and as a trainer and assessor since 1998, Sukh has been a vocal advocate of audit reforms and system centred auditing practices rather than auditor centred auditing practices for many years.