Driving organisational change to adopt high-quality online training
Introducing online training into your business through the use of technology and tools can help you increase productivity, reach new potential customers, provide great flexibility, increase sales, and help create more effective and productive learning sessions. It is, however, time-consuming and laborious to get every employee on board in an organisation that has never offered online training before. What can you do to improve the likelihood of an early and swift transition?
We all know that online training has become a popular option for training and assessment organisations that are looking to train and assess their learners across the globe. This is especially true when you consider that many organisations are moving towards a virtual office, thanks to the global pandemic and lockdowns. However, online training is not without its challenges. For one thing, it's not always easy to integrate with other organisational projects or initiatives.
Change is a difficult process for organisations to undertake, and when they do it usually takes a long time because of a number of reasons including but not limited to the following:
- fear of the unknown and fear of failure
- not considered a matter of urgency: Not all changes happen as a result of urgency. As such, it is not surprising that managers often experience difficulty in communicating change and strategy to their employees.
- Poor communication about the strategies and why changes are required: It is hard to get everyone on board. Employees and stakeholders need collective buy-in and engagement from the entire organisation.
- changes take time, so it's important that people know what their organisation stands for and what they want to achieve before any changes are made.
The changes we experience may be too swift for the organisation’s ability to adapt. However, that does not mean that change is impossible. Sometimes organisations settle into a state that they are resistant to change for very different reasons - cultural, physical, financial etc.
Some of the best ways in which companies can drive organisational change for adopting high-quality online training are:
- Understanding online training can be one of the best ways to deliver quality training
- Creating specific online modules and methods,
- Assessing an organisation’s needs,
- Motivating employees to collaborate with each other on the learning process while still preserving the importance of face-to-face interaction between people in an organisation.
Let's now get into the specifics of these best practices, and look at the issues that organisations are facing and why they need to change their ways.
High-quality training comes with key challenges
High-quality online training is crucial to an organisation’s ability to produce quality content. The more the company invests in online training, the more time they save on creating new content for their target audience.
One of the key challenges with implementing this type of change is ensuring that it is not just a change in technology but also a cultural shift. It requires an understanding of the organisation’s culture, values, and needs in order for them to make high-quality online training work.
The next big challenge is the shift in learning focus from training to learning. The shift comes with the need for organisations to rethink how they provide employees with opportunities to learn and develop.
Marketing and sales can be included in this learning process as well as other aspects of the business such as employee relations, leadership, customer satisfaction and even health and safety practices.
Another challenge is that organisations often make big changes without considering how those changes will impact their training strategy or whether these changes will support the shift in the culture they are trying to achieve.
The other challenges include lack of leadership, poor communications, lack of knowledge and expertise, spending too much time on administrative tasks rather than thinking creatively to develop high-quality content and insufficient resources.
Organisational change is a challenge for any organisation. It brings new opportunities, but also creates new risks. These organisational changes can be implemented successfully or they can be problematic as many employees find themselves in a skill deficit leading them to this uncertain future.
Understanding online training can be one of the best ways to deliver quality training.
Understanding and embracing that online training can be one of the most effective methods of delivering high-quality training are essential in order to begin the process of organisational transformation. Learning and development experts must concentrate on the fundamentals of learning theories in order to provide high-quality training.
A large number of organisations are now seeking to bring change within their workforce through the use of online training programs. This is due to the fact that it has the potential to be both extremely scalable and cost-effective in nature.
Before any organisation can reap the benefits of online training, it must first recognise and accept the fact that high-quality online training is not only possible but also one of the most effective methods of delivering training and education to its learners. Because training organisations are now searching for higher-quality information, the job of the trainer should be modified accordingly.
The use of high-quality online training can assist organisations in lowering their learning expenses, increasing employee retention, and improving overall productivity. It also enables the organisation to respond swiftly to changes in market conditions and to remain competitive.
Creating specific online modules and methods
It can be hard for organisations to deliver high-quality training without using appropriate online delivery modules and methods. Organisations should explore using online methods and modules to offer their training courses in order to maintain quality and ensure that participants are actively engaged in the learning process.
An online module is a phrase used to describe the lessons and units that are delivered online. They help learners to follow a defined path through the learning process.
The modules should include the following features:
- To assist students in understanding how learning should be provided, provide direction and assistance.
- How the online learning should be implemented
- What methods should be used to examine and evaluate online learning
The term online methods refers to the various ways in which training can be delivered to learners using online delivery mediums.
Online methods should include discussion and agreement on:
- Visual, video and audio presentations should be used and experimented with.
- Employ the services of a virtual whiteboard
- Include flipped classroom strategies in your curriculum
- Attending the live interactive classes on a regular basis
- Participating in constructive group discussions and debates
- Screens and videos can be recorded using a variety of different tools
- Ensuring that all of the sessions are participatory, live, and engaging
The possibility to revolutionise the way training and assessment organisations improve their training and development through online learning is available to training and assessment organisations. The procedure is divided into three stages:
1. Gathering feedback from users
2. Establishing a training strategy, delivery plan, or session plan
3. Developing and delivering a high-quality online course
It is critical for organisations to have a clear concept of what they want to achieve from their training program in order to properly implement these methods and modules. This would assist them in developing an effective plan that would aid in the successful implementation of change, as well as laying the groundwork for future projects and initiatives.
Assessing an organisation’s needs
The world is rapidly moving in the digital age. As a result, there is a greater need for high-quality online training courses. It is critical for businesses to adopt new technology in order to remain competitive and up to speed with the times.
The key to achieving organisational change is to understand what the drivers of change are, how we can move towards them, and what the pain points are associated with adopting high-quality online training. Most importantly, you must understand what the needs of the organisation are and how you can assess and support them in order to achieve change.
The process of determining an organization's requirements begins with a thorough understanding of its drivers for change, the difficulties associated with implementing high-quality online training, and how it contributes to organisational success, all of which will assist in driving organisational change.
A clear and compelling value proposition that corresponds with corporate objectives and is acceptable to employees is the most common and effective method of increasing the adoption of high-quality online training.
Generally speaking, change agents can be classified into two categories: those who will drive the change themselves and those who will need to be persuaded to do so. It is imperative that both duties are fulfilled in order to achieve this goal.
High-quality online training is quickly becoming a must for businesses, as it assists them in achieving their core business objectives, such as raising productivity or taking on new responsibilities. However, these benefits come at the cost of spending money on this form of training which can often be difficult for businesses with limited resources.
Motivating employees to collaborate with each other on the learning process while still preserving the importance of face-to-face interaction between people in an organisation
The human factor is the most important aspect of this equation. The human factor can either make or break a change management program. It has been proven that the best results happen when a business partner helps their employees understand how to learn and use a tool, rather than having an instructor teach them everything from scratch.
In order to achieve organisational change for adopting high-quality online training, companies should invest time in understanding their needs and goals as well as looking at why they want this change. In addition, they should also be prepared for employee resistance as this comes with any kind of change management program.
Some organisations still struggle to adopt online training as they want to keep their employees in-house for face-to-face interaction. That's why these organisations need an alternative approach that would drive organisational change without creating too much disruption.
One such approach is to start by creating a mixed model that provides both types of learning opportunities - one offline and one online - for those who want to take advantage of both.
