Why Choose Us - Compliance and Quality Assurance (CAQA)

Why Choose Us - Compliance and Quality Assurance (CAQA)

1. Comprehensive RTO & CRICOS Expertise: CAQA offers a one-stop shop for compliance and consulting needs within the Australian Registered Training Organisation (RTO) and CRICOS landscape. We offer comprehensive solutions for all needs within the education and training sector.

2. Deep Industry Experience: Our consultants boast significant real-world experience in training, education, and auditing, ensuring practical and tailored solutions. Our team members are ISO lead auditors with a Diploma of Quality Auditing, holding a Certificate IV in TAE. They bring extensive industry expertise from the education and training sectors.

3. End-to-End Support: CAQA assists with everything from RTO setup and audits to resource development, staff training, due diligence, marketing, business analysis and ongoing compliance.

4. Success-Driven Approach: The company's reputation hinges on a proven track record of helping organisations achieve and maintain their regulatory goals. Once we take on a case, our commitment is to secure a victory for our client.

5. Customised Solutions: CAQA understands that each training organisation is unique and provides personalised guidance, not a cookie-cutter approach.

6. Reputation for Excellence: Testimonials and client reviews highlight CAQA's responsiveness, professionalism, and ability to navigate complex regulatory issues.

7. Risk Mitigation: CAQA's internal audits and health checks proactively identify potential compliance risks, keeping RTOs and CRICOS providers ahead of issues.

8. Focus on Quality Assurance: CAQA prioritises training and assessment quality, supporting organisations in delivering the highest standard of education.

9. Breadth of Services: Beyond compliance, CAQA assists with industry consultation, government funding organisations, website development, and more.

10. Commitment to Client Relationships: CAQA emphasises strong partnerships with its clients, understanding that ongoing support is crucial for sustained success. We work with Australian Government organisations, not-for-profits, Group Training Organisations, enterprise RTOs, private training organisations, and TAFEs.

11. Time and Cost Savings: CAQA's services streamline compliance processes, ultimately saving organisations resources that can be reinvested in their core operations.

12. Peace of Mind: By ensuring adherence to regulatory standards, CAQA helps organisations avoid costly fines or reputational damage.

13. Strong Regulatory Experience: CAQA's consultants have extensive background working with regulatory bodies such as ASQA, VRQA, TAC, and TEQSA, aiding in smooth communication and audit processes.

14. Proactive Updates: CAQA keeps clients informed of regulatory changes, ensuring they are always prepared and compliant.

15. Validation and Moderation Expertise: CAQA ensures assessment tools nd practices meet standards, guaranteeing the integrity of qualifications issued.

16. Focus on Staff Development: CAQA offers training programs specifically for RTO staff, enhancing their knowledge and skills for long-term quality assurance. Our CEO Training courses have received several local and international acknowledgements and awards. 

17. Support with Rectification: Should non-compliance arise, CAQA provides guidance and action plans to address issues efficiently.

18. Flexible and Scalable Solutions: CAQA tailors their services to organisations of all sizes, from small start-up RTOs to more established providers.

19. Accessible Pricing: CAQA works with clients to find cost-effective solutions that fit their budget and needs.

20. Data-Driven Recommendations: CAQA leverages its experience across multiple clients to provide valuable insights and best practice recommendations. Our business analysts stay ahead of industry changes to deliver expert solutions. 

21.Market Awareness: CAQA stays up-to-date on industry trends, helping its clients maintain a competitive edge. 

22. Industry-Specific Knowledge: CAQA has consultants with expertise in various sectors, offering niche understanding for specialised training providers. We have consultants from SRTOs, CRICOS, ELICOS, ANMAC, Government funding contracts (state and federal level), EAL, LLND, AQF, ACSF, TEQSA standards, etc. 

23. Focus on Learner Outcomes: CAQA's services aim to improve learner experience and success, leading to better outcomes for students and RTOs.

24. Ethical Approach: CAQA operates with transparency and integrity, prioritising building client trust.

25. Nationwide Presence: CAQA can support RTOs and CRICOS providers across Australia or overseas.

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Sukh Sandhu

Executive Director

Sukh has been working in the VET and Higher Education Industry for over 25 years. In this time, he has held several roles with RTO's and Higher Education Providers (HEP) including CEO roles for International Colleges and National Compliance and Quality Assurance Manager roles for several RTO's, TAFE's and Universities. Sukh has also worked for the Australian Skills Quality Authority (ASQA) as a Business Systems Project Official. Sukh is a Canadian permanent resident and Australian citizen.

Sukh has had extensive project management experience in risk management, compliance, administration and as a training consultant. He has extensive knowledge in government compliance standards and has participated in nearly one hundred audits across Australia and provided consultancy advice regarding ASQA/VRQA, TEQSA, ACPET, DET-HESG, VQF/Higher Education, ELICOS, NEAS, ANMAC, AHPRA, CRICOS, ESOS and ISO.

Sukh is a member of several independent professional organisations and government bodies including, ACPET, VELG, ACS, AITD, MARA, MIA, ISANA, APEX, IEEE, The Internet Society (Global Member), AISIP, IAMOT, ACM, OISV, APACALL, IWA, Eta Kappa Nu, EDSIG and several others.

Sukh's qualifications include two MBAs, three masters in IT and systems, a Graduate diploma of management learning, Diploma in training design and development, Diploma in vocational education training, Diploma of work, health and safety, Diploma of Quality Auditing, Advanced diploma of management, Advanced diploma in marketing, human resources, information technology, and a number of other courses and qualifications. He has been working as a lecturer and as a trainer and assessor since 1998, Sukh has been a vocal advocate of audit reforms and system centred auditing practices rather than auditor centred auditing practices for many years.