Assessment Kit-ICT40215 Certificate IV in Information Technology Support

Our assessment resources contain everything you need to begin assessing your learners.

Our assessment resources include:

• Assessment Pack (Student)
• Trainer Assessment Pack (Marking Guide)
• Mapping for each unit of competency
• Assessment Record Tools

Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:

• Industry consultation
• Robust validations
• Assessment of best practice holistic delivery

We provide all documents to you in Microsoft Word format, so you can easily customise them as required. Our assessment resources can be used for an unlimited number of students within your RTO. Don't forget about our QUALITY ASSURANCE GUARANTEE!

Core units
BSBWHS403	Contribute to implementing and maintaining WHS consultation and participation processes
BSBSUS401	Implement and monitor environmentally sustainable work practices
ICTICT418	Contribute to copyright, ethics and privacy in an ICT environment
ICTICT401	Determine and confirm client business requirements
ICTICT408	Create technical documentation
ICTSAS307	Install, configure and secure a small office or home office network
ICTSAS410	Identify and resolve client ICT problems
ICTSAS412	Action change requests
Elective Units
ICTNWK401	Install and manage a server	Group B
ICTNWK404	Install, operate and troubleshoot a small enterprise branch network	Group B
ICTNWK405	Build a small wireless local area network	Group B
ICTNWK408	Configure a desktop environment	Group B
ICTNWK421	Install, configure and test network security	Group B
ICTSAS426	Locate and troubleshoot ICT equipment, system and software faults	Group C
BSBSUS501	Develop workplace policy and procedures for sustainability	Group D
ICTTEN417	Install, configure and test a router	Group E
ICTSAS518	Install and upgrade operating systems	Group E
ICTPMG401	Support small scale ICT projects	Group E
ICTDBS403	Create basic databases	Group E
BSBCRT401	Articulate, present and debate ideas	Group E
BSBSUS401	Implement and monitor environmentally sustainable work practices
ICTPRG418	Apply intermediate programming skills in another language

• This qualification will include the pre-selected units as listed above.
• Upon request, we can develop additional elective units that are not currently listed.
• If you wish to make any elective changes, kindly reach out to us at info@caqa.com.au before placing your order.
• Please note that any elective changes involving units that are currently unavailable may result in additional charges to cover development costs.
• Please note that the quantity of units delivered will correspond to the number of units included in the training product on training.gov.au