Public sector training can ask learners to work with decisions, records and people in very different roles. A procurement activity may involve comparing written information. Interpreting may require a different setting and evidence. Begin with the qualification and unit you will deliver, then ask what your learner can demonstrate using the materials available.
Give a practice file to the reviewer
Try a sample with an invented case file your organisation can share during training. Have a trainer identify which documents the learner must read and what outcome they must produce. Ask the assessor which parts of the outcome show the learner's reasoning. Where the sample refers to an internal policy, decide who will supply and update the practice version.
Make the handover visible
If one exercise involves collecting information and another involves making a decision, check who hands the information to whom. An assessor reviewing a completed sample should be able to see which work belongs to the learner. Where workplace records are confidential, agree on what evidence can be retained and who can read it.
Check the language of a written decision
Pick an example where the learner has to explain a decision in writing. Review what information they receive, which facts they need to identify and what they must communicate to the next person. A reviewer should be able to distinguish background material from work produced by the learner. If a task uses an agency document, check that the sample points to the version your training team will use.
Compare the files against your planned roles
A government investigations program may need an activity that lets learners organise case information. A procurement course may use materials that show how a learner compares options and records a reasoned outcome. Interpreting activities call for a different review with the trainer responsible for that delivery. Use the product code and listed inclusions to confirm which documents are provided and which the team needs to prepare.
Run the sample with invented records
Prepare a fictional file that staff can use across the class. Give it to someone who has not seen the activity and ask what they think they must complete. Ask the assessor to review the resulting record and identify any point where a learner's decision is hard to follow. Before your team orders, list the policy references, contact information and document examples it would need to replace.
When trainers prepare an agency scenario, ask them to provide only the records learners would have in that role. Give the assessor a sample response that explains an option and the reasons for choosing it. Have a second reviewer identify where the response draws on the case information and where it introduces a new assumption.
PSP catalogue and qualification examples
CAQA Resources lists 1,453 listings in this collection. The qualification examples below are among those with the most listings. Each count can cover several resource formats. Ask for a sample that suits the public sector role you teach and review it using a fictional case file.
- PSP40416 Certificate IV in Government Investigations · 16 listings
- PSP40316 Certificate IV in Government Security · 8 listings
- PSP50416 Diploma of Government Investigations · 8 listings
- PSP50922 Diploma of Interpreting · 8 listings
- PSP60616 Advanced Diploma of Procurement and Contracting · 8 listings
PSP Training Package collection
Active listings by resource type
- Assessment Kit · 122
- Class Activity Book · 89
- ERF Checklist · 86
- LLND Kit · 117
- Learner Guide · 89
- Learner Resources · 122
- Learning and Assessment Kit · 125
- PowerPoint · 101
- RPL Kit · 114
- SCORM · 89
- Self-Study Guide · 89
- Session Plan · 101
- Training and Assessment Strategy · 21
- Unit Knowledge Guide · 89
- Vocational Placement Kit · 99
CAQA Resources materials are written by subject matter experts and are compliant and audit ready. Word format supports customising, rebranding and reproducing materials within your RTO. Your licence covers unlimited students within the RTO. This resource comes with CAQA's Quality Assurance Guarantee: if it gives an adverse audit outcome, we fix it free of cost, and all future updates are free until the training product becomes superseded and equivalent.
