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IDEAS, INSIGHTS & PERSPECTIVES

SHB Training Package Buyer Guide

CAQA Resources3 min read
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Review salon and beauty resources with a service your learners will practise. A salon assistant might prepare a station and support another worker, while a beauty services learner might need to explain a treatment sequence or document a consultation. Compare the sample with the role your training program is preparing the learner to perform.

Check how the sample represents a client appointment

Walk through the sample from preparation to finishing the service. Have the trainer check how the instructions name the products and equipment in use. For the assessment review, ask what the learner records and what the assessor observes. If an exercise includes personal information, choose a practice record that lets learners demonstrate the task while following your organisation's handling arrangements.

Distinguish retail and practical service work

A retail cosmetics exercise may focus on identifying a client's request and explaining a product. A beauty services activity may require evidence from carrying out a practical task. Review the materials separately where those activities sit in different parts of your program. A shared scenario can help the learner understand the context, but your team still needs to see which work each task is designed to elicit.

Review how a service is explained and recorded

Ask the trainer to read the client scenario to a colleague as they would in class. Check whether the colleague can tell what the client asked for, which products the exercise makes available and what the learner is expected to explain. If the learner makes a recommendation, ask whether the record lets them explain the reason. For a practical salon task, examine where an assessor would capture observations and how the learner's own notes fit with the observation.

Decide which materials you need for the appointment sequence

Review the code on the product page and compare the inclusions with your delivery plan. A learner resource can support the class that introduces a service. An assessment kit can support the activity where the learner demonstrates it. Ask how the materials identify the documents for each unit if your program combines client service with practical beauty activities. In a qualification listing, compare the electives before assuming every service in your timetable is represented.

Ask for a sample that fits your training salon

Choose one service to review with the person who organises your salon facilities. Mark the changes they would make to product names, workstation details and preparation instructions. Ask a trainer to try the edited activity and have an assessor identify what they would keep in the learner's record. Check that the instructions the learner sees match the terminology your staff will use during the appointment.

Compare the example with the kind of consultation learners will have in your training salon. Ask which records stay with the trainer.

SHB catalogue and qualification examples

CAQA Resources lists 1,713 listings in this collection. The qualification examples below are among those with the most listings. Each count can cover several resource formats.

SHB Training Package collection

Active listings by resource type

  • Assessment Kit · 131
  • Class Activity Book · 111
  • ERF Checklist · 131
  • LLND Kit · 131
  • Learner Guide · 111
  • Learner Resources · 131
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  • PowerPoint · 111
  • RPL Kit · 131
  • SCORM · 111
  • Self-Study Guide · 111
  • Session Plan · 111
  • Training and Assessment Strategy · 20
  • Unit Knowledge Guide · 110
  • Vocational Placement Kit · 131

CAQA Resources materials are written by subject matter experts and are compliant and audit ready. Word format supports customising, rebranding and reproducing materials within your RTO. Your licence covers unlimited students within the RTO. This resource comes with CAQA's Quality Assurance Guarantee: if it gives an adverse audit outcome, we fix it free of cost, and all future updates are free until the training product becomes superseded and equivalent.

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