Travel and tourism training can involve designing an itinerary, handling a booking or preparing information for a visitor. Hospitality training may involve service, menu planning or kitchen practice. The SIT collection includes resources for both areas. When selecting a listing, use the work learners will do to narrow the choice. A travel itinerary exercise and a cooking operations task need different spaces, materials and ways to capture evidence.
Plan delivery around the workplace
A tourism group may use a classroom with sample booking records, approved software or a simulated service counter. Hospitality learners may need an equipped training kitchen, a service space or supervised access to an employer's venue. Before ordering, list the equipment, ingredients, venue time and other materials the RTO needs to arrange. Decide whether learners will prepare their work online, practise in a scheduled class or carry out activities with an employer. Ask the venue what it can provide and what access it can confirm before selecting placement resources.
Certificate II, Certificate III and Certificate IV examples appear in the catalogue. Do not choose by level alone. A learner expected to handle routine customer queries may need a different practice sequence from one expected to adapt an itinerary or organise service. The title and code let your team see which context the resource is for. Use a sample to compare the wording with your training scenario and the evidence the assessor will need.
Worked example: adjusting a visitor itinerary
Provide a fictional group booking, visitor preferences and a set of activity options. Change one booking condition and ask the learner to explain the revised itinerary to the customer. Have the learner update the record that another staff member would use. A tourism learner resource can introduce the information they need to compare. The assessor should check how the selected document captures the reason for the change and the way it was communicated. If classroom practice is already developed, the separate assessment material may be enough.
Worked example: planning a kitchen session
Choose a menu and a training kitchen session that can be completed with the available ingredients and equipment. Ask learners to organise the order of preparation and identify what needs to be ready before service. Have the trainer identify a point where a learner can explain the plan and the assessor can observe the work. A Session Plan can help with time and preparation, while a combined kit can be useful if the team also needs teaching explanations and formal assessment materials. Check the instructions against your venue arrangements.
Write the shortlist before requesting a quote
Separate travel or visitor service resources from kitchen or hospitality resources in the shortlist, even where they sit in the same collection. Identify which items are needed at qualification level and which are for selected units. Note the code, delivery setting and staff who will use each item. A clear shortlist helps avoid buying a learner resource twice when it is already part of a combined kit. Ask the supplier to confirm the format and the components where the listing leaves a gap.
SIT catalogue and qualification examples
CAQA Resources lists 3,562 active products in this collection. The five qualification codes with the most listings in the verified membership are below. Counts identify catalogue listings and can include multiple resource formats or specialisations.
- SIT20125 Certificate II in Tourism · 8 listings
- SIT30125 Certificate III in Tourism · 8 listings
- SIT40125 Certificate IV in Travel and Tourism · 8 listings
- SIT10116 Certificate I in Tourism (Australian Indigenous Culture) · 7 listings
- SIT10216 Certificate I in Hospitality · 7 listings
SIT Training Package collection
Active listings by resource type
- Assessment Kit · 286
- Class Activity Book · 214
- ERF Checklist · 250
- LLN Kit · 1
- LLND Kit · 293
- Learner Guide · 214
- Learner Resources · 286
- Learning and Assessment Kit · 286
- PowerPoint · 214
- RPL Kit · 294
- SCORM · 214
- Self-Study Guide · 214
- Session Plan · 214
- Training and Assessment Strategy · 82
- Unit Knowledge Guide · 214
- Vocational Placement Kit · 286
Review a sample
Samples are available on request. Ask the trainer and assessor to work through one activity together, check the resource against the intended delivery setting and record any inclusions or formats they need confirmed.
CAQA Resources materials are written by subject matter experts and are compliant and audit ready. Word format supports customising, rebranding and reproducing materials within your RTO. Your licence covers unlimited students within the RTO. This resource comes with CAQA's Quality Assurance Guarantee: if it gives an adverse audit outcome, we fix it free of cost, and all future updates are free until the training product becomes superseded and equivalent.
